There is an urgent need for an extreme transformation of the customer relationship. Customers live in a world of self service, big data, customer automation and the integration of the online & offline world. If your organization fails to implement the digital relation, your future becomes very uncertain. Succeeding in the digital transformation will not be enough. As a consequence of the digital evolution, there is also a need for the human transformation of your customer relationship. Thinking about the role of humans versus machines, thinking about the role of the warm human touch and considering the power to connect people with people, are the key challenges in this domain.

Mød de 5 kandidater til prisen som Årets CIO 2016 og hør deres bud på, hvad de gør rigtigt for at de er ikke bare årets, men også fremtidens bedste CIO.

Under middagen vil der være præsentation af juryen bag Årets CIO 2016, taler fra Torben Ruberg, som er CIO hos Falck og indehaver af titlen som Årets CIO 2015 og Årets CIO 2016 vil blive hyldet.