- Get complete Visibility first, it provides a holistic, complete view of infrastructure resources on-premise and across your clouds
- Secondly, Identify overprovisioning & waste, you will quickly understand where there is overprovision and waste so you can start to optimize
- Orchestrate the delivery & management of workloads to end user. Next you need to start to fix things. Users are going around IT to cloud because it takes too long. We need to become as efficient as someone going to the cloud. To change user behaviour we need to give them an end to end automated experience that is as good as the cloud consoles.