event billede

Program:


09:00 - 09:05
Welcome by moderator
Michael Svendsen
Computerworld freelance journalist

09:05 - 09:20
Delivering enduring customer engagement: Why now is the time to invest in data, technology, and systems to anticipate and predict customer sentiment
Allan Cervin
MBA and Director Financial Services & Data Analytics
CGI

09:20 - 09:40
The massive rise in digitization has led to an explosion in dynamic data.
Informatica’s Customer 360 SaaS helps businesses across the globe every day to harness this data to offer intelligent customer experiences. Hear firsthand what is driving Informatica’s vision and innovation in this space.
Greg Hanson
VP Specialists EMEA & LATAM
Informatica

09:40 - 10:00
How Maersk is offering a differentiated customer experience using data as the cornerstone for their digital transformation journey.
Hari Prasad Sharma
Product Owner - Customer Master Data, Data Management
Maersk HQ

10:00 - 10:20
Experience how Informatica’s end-to-end Customer 360 SaaS solution revolutionizes how customer data is managed and used to gain a deeper understanding of the customer.
Barry Wildhagen
Senior Solution Architect MDM
Informatica

10:20 - 10:30
Bringing enduring customer engagement to life – a fireside chat with CGI, Maersk and Informatica

10:30 - 10:35
Round up by moderator
Michael Svendsen
Computerworld freelance journalist
Partnere
Det får du ud af det
  • How Maersk is offering a completely differentiated customer experience
Event information
Date:
23/4 2021
Time:
09:00 til 10:35
Venue:
Online
Price:
0 DKK
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